Privacypolicy.

This privacy policy explains how UAB “Trix”, company code 304924022, VAT code LT100017651019, registered office at Kadagių kel. 4, LT-45457 Kaunas, Lithuania (“Trix”, “we”), processes personal data when you visit trix.lt, send us an enquiry or book a visit to our production facility at Audėjų g. 7, Alytus.

We process personal data in accordance with the General Data Protection Regulation (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania and other applicable laws.

We only collect data that you provide yourself or that is necessary for the website to work:

• Enquiry forms: name, email address, message content.
• Factory visit booking: full name, phone number, email address, selected date and time, questions or requests, website language.
• Communication by email or phone: contact details and the content of the correspondence.
• Technical data: IP address, browser type, time of visit and cookie information (see our cookie policy).

• To answer enquiries and prepare an offer – at your request before entering into a contract (Art. 6(1)(b) GDPR).
• To organise a factory visit, confirm the time and send a reminder – at your request (Art. 6(1)(b) GDPR).
• To perform contracts and comply with legal obligations (accounting) – Art. 6(1)(b) and (c) GDPR.
• To keep the website working and secure – legitimate interest (Art. 6(1)(f) GDPR).

• Enquiry and booking data – no longer than 12 months after the last communication if no contract is concluded.
• Contracts and accounting documents – for the period required by law (usually 10 years).
• Cookie data – for the period stated in the cookie policy.

When the period ends, the data is deleted or anonymised.

We do not sell your data or share it with third parties for marketing purposes. We may only share data with:

• service providers that help us operate (website hosting, email services, IT maintenance) – only as much as necessary and under data processing agreements;
• public authorities when required by law.

The contact page shows a Google Maps map provided by Google Ireland Limited. We process data within the European Economic Area; if a service provider is located outside it, we ensure appropriate safeguards (e.g. standard contractual clauses approved by the European Commission).

You have the right to:

• access your personal data;
• have inaccurate data corrected;
• have your data erased (“right to be forgotten”);
• restrict processing;
• data portability;
• object to processing based on legitimate interest;
• withdraw your consent at any time.

You can send a request to info@trix.lt. We will reply within 30 days. If you believe your data is processed unlawfully, you can lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).

We apply organisational and technical measures to protect data against unauthorised access, loss or alteration: the website runs over a secure HTTPS connection, and access to data is granted only to employees who need it for their work.

This policy may be updated. The latest version is always published on this page with the date of the last update.

For questions about personal data, contact us: info@trix.lt, +370 606 00602, Kadagių kel. 4, LT-45457 Kaunas, Lithuania.